Home | Role Profiles | Career Levels | Resources | FAQ
Home | Role Profiles | Career Levels | Resources | FAQ
The world of customer experience (CX) is booming across the globe, offering exciting and rewarding career paths for various skill sets and aspirations. So, if you're looking for a dynamic field where you can make a real difference, read on!
Role Profiles detail what a specific role does and the skills needed to do the role.
Career Levels give structure to the seemingly haphazard roles that make up the customer experience industry.
Executive
Director/Head of
Management
Lead/supervisor
Specialist
Support
Entry level
Our portfolio of free resources will help you make sense of the customer experience industry.
Have you ever felt like there's a whole world of career opportunities just waiting for you, but you're not sure how to step in? That's exactly why CX Career Coach was launched. To bridge the gap and bring you closer to your dream job in the customer experience industry!
We're a dedicated place that supports enthusiastic individuals like you, who are eager to start or advance their careers in customer experience. From roles in customer support to becoming a specialist in customer journey mapping, there's a wide spectrum to explore and plenty of room to grow.