Recognised as one of Europe's leading Experience Management (XM) experts, James is a Customer Experience strategist and Business Transformation expert with a unique, high value add proposition. A Non-executive Director, Committee Chair and keynote speaker, James is a Principal Experience Management Catalyst with the Qualtrics XM Institute.
Professional Experience
Professional Experience
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Keynote Speaking
Keynote Speaking
As an accomplished speaker with a proven track record, I have presented at hundreds of industry events worldwide to large, diverse audiences. My international speaking engagements reflect my commitment to delivering insightful and impactful discussions across a global platform.
As an accomplished speaker with a proven track record, I have presented at hundreds of industry events worldwide to large, diverse audiences. My international speaking engagements reflect my commitment to delivering insightful and impactful discussions across a global platform.
I have spoken at over 200 events across many locations:
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