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James Scutt
  • Home
  • About James
  • Ventures
    • CX Career Coach
    • CX Accredited
    • ChefCX
    • XMCentric.com
  • Keynote Speaking
  • Linkedin
  • Contact
  • More
    • Home
    • About James
    • Ventures
      • CX Career Coach
      • CX Accredited
      • ChefCX
      • XMCentric.com
    • Keynote Speaking
    • Linkedin
    • Contact

Home | Role Profiles | Career Levels | Resources | FAQ

CX Career Coach > Resources

Customer Experience Industry Resources

 Our portfolio of free resources will help you make sense of the Customer Experience Industry.  

Customer Experience Interview Questions

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Artificial Intelegence (AI) Interview Preparation

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CX Industry Glossary of Terms

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Customer Experience Metrics Explained

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Customer Experience Industry Trends

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Customer Experience Social Media Content Calendar

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  • Quotes 

  • NFC Project 

  • Community Research 

About James

Recognised as one of Europe's leading Experience Management (XM) experts, James is a Customer Experience strategist and Business Transformation expert with a unique, high value add proposition. A Non-executive Director, Committee Chair and keynote speaker, James is a Principal Experience Management (XM) Catalyst with the Qualtrics XM Institute.


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