Keynote Speaking
Keynote Speaking
I am a highly rated speaker and have presented at multiple large scale industry events and received an unusually high feedback rating from delegates of 82%.
I am a highly rated speaker and have presented at multiple large scale industry events and received an unusually high feedback rating from delegates of 82%.
Keynote
Keynote
Journey Mapping for improved Customer Experience
Audience x 50
Engaging Multi-Channel Journeys
Engaging Multi-Channel Journeys
Customer Experience Conference, One America Square London
Audience x 250
Future of Public Service Communications
Future of Public Service Communications
Westminster City Hall, London
Audience x 70
Customer Experience Management
Customer Experience Management
The Ambassador’s of Belgium's Private Residence
Audience x 50
Customer experience Measurement
Customer experience Measurement
Directors Club Webinar
Audience x 120
The future of Voice of the Customer platforms
The future of Voice of the Customer platforms
Financial Services Conference, One America Square London
Audience x 300
Customer Experience Management
Customer Experience Management
The Executive Network Annual Congress
Royal Garden, London
Audience x 150
Retail Design Expo
Retail Design Expo
Olympia, London
Audience x 100
Engaging the Digital Customer
Engaging the Digital Customer
The Dorchester, Mayfair, London
Audience x 75
Evolution of ‘in-store’
Evolution of ‘in-store’
Webinar
Audience x 400
Customer experience directors workshop
Customer experience directors workshop
Warwick University
Audience x 90
Customer experience
Customer experience
Webinar, Rant & Rave
Audience 500+