My Events
I am a highly rated speaker and have presented at multiple large scale industry events and received an unusually high feedback rating from delegates.
"It was very clear that James has a wealth of experience in driving innovation. He is also an excellent and inspiring presenter. The audience was captivated by his talk from beginning to end.”
Nicole Hinge, Managing Director at boobook.world
Listed below are some of the venues and events I have presented at. My average delegate feedback rating is 82%.
Keynote
Journey Mapping for improved Customer Experience
Audience x 50
Engaging Multi-Channel Journeys
Customer Experience Conference, One America Square London
Audience x 250
Future of Public Service Communications
Westminster City Hall, London
Audience x 70
Customer Experience Management
The Ambassador’s of Belgium's Private Residence
Audience x 50
Customer experience Measurement
Directors Club Webinar
Audience x 120
The future of Voice of the Customer platforms
Financial Services Conference, One America Square London
Audience x 300
Customer Experience Management
The Executive Network Annual Congress
Royal Garden, London
Audience x 150
Retail Design Expo
Olympia, London
Audience x 100
Engaging the Digital Customer
The Dorchester, Mayfair, London
Audience x 75
Evolution of ‘in-store’
Webinar
Audience x 400
Customer experience directors workshop
Warwick University
Audience x 90
Customer experience
Webinar, Rant & Rave
Audience 500+
Improving Retail Performance
National Convenience Show, Olympia, London
Audience x 90