Eminent Customer Experience XM leader and strategist with a unique value proposition spanning sales, operations, technology, culture change and innovation. Non-executive Director, Keynote speaker and Founder of CXaccredited.com and CustomerXM.org
Watch my presentation at WorkDifferent. A global event with over 25,000 attendees.
My Professional Experience
I have an intentionally broad experience base, alowing me to engage with multiple business areas. Read more about me or My Experience.
My Speaker Engagements
I am a highly rated Key Note Speaker having presented at multiple high profile, international, large scale events, with an average delegate rating of 82%. Read more