Welcome

Eminent Customer Experience XM leader and strategist with a unique value proposition spanning sales, operations, technology, culture change and innovation. Non-executive Director, Keynote speaker and Founder of CXaccredited.com and CustomerXM.org

My Professional Experience

I have a very diverse range of professional experience including Customer Experience, Sales and Business Development, Retail Operations. Please see my about me and Experience pages for details. Read more

My Speaker Engagements

I am a highly rated Key Note Speaker having spoken at multiple high profile, large scale events, with an average delegate rating of 82%.

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