My Experience

Here is some further detail of my areas of experience and full list of qualifications. Please contact me with any questions or to request my full CV.

Areas of Professional Experience

I have deliberately developed myself to have a broad range of professional experience and have a great working knowledge and experience of:

  • Financial & P&L Management
  • Training & Assessment
  • People Development
  • Advisory Board Membership
  • Large Scale Public & Media Speaking

Qualifications

  • Managing Successful Programmes (MSP Foundation) (QA.com)
  • Cert. in Retail Management (Manchester Metropolitan University)
  • Certificate in Retail Management (Institute of Grocery Distribution)
  • D32 & D33 NVQ Qualified Assessor
  • First Aid Certificate, (now expired)
  • NVQ Level 3 Customer Service
  • NVQ Level 2 Retail Operations
  • NVQ Level 2 Administration
  • A level Computer studies
  • Book-Keeping & Accounts, Level 1 and 2
  • Word Processing (Intermediate, 1st class)
  • Word Processing (Elementary, 1st class)
  • Welcome Host Certificate in Customer Service
  • 706/1&2 Advanced Catering, Credited (City & Guilds)
  • NVQ Level 2 Catering
  • Basic Food Hygiene Certificate
  • Basic Health and Safety Certificate
  • Customer Care Certificate (Hotel & Catering Training Company)
  • Computer Literacy & I.T, Distinction (RSA, now OCR)
  • Basic Information Technology (City & Guilds)
  • GCSE’s: Business Studies (A), Computer studies (B), Mathematics (C), Physics, English language, English literature, Home economics, Biology, French

Professional Training

  • Data Privacy and Information Security, July 2019 (Post Office)
  • GDPR (Post Office Ltd and Citizens Advice)
  • Anti-Money Laundering (Post Office)
  • Mails Integrity (Post Office)
  • Health and Safety (Post Office)
  • Equality and Diversity (Post Office)
  • Unconscious Bias (Post Office)
  • Anti bribery and corruption (Post Office)
  • Finance for non finance managers (Post Office)
  • Leadership Development Programme (Post Office)
  • Media Training (Cameron Communications)
  • Financial Services Regulatory Compliance (Post Office)
  • Driver Training (DriveTech UK)

Continuous Learning

  • Managing Change: Strategies for you, your team and your business (IGD)
  • Shopper Insights: The big picture (IGD)
  • Public Speaking: How to deliver with confidence (IGD)
  • Fresh Thinking: The lateral approach to problems (IGD)
  • Think Global: International innovations and trends (IGD)